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Privacy Policy


Making Careers Work is the trading name of Melcro Ltd.  This privacy policy will explain how the organisation uses the personal data collected from you when you use this website.


What data do we collect?

Our Company collects the following data:

  • Personal identification information (Name, email address, phone number, etc.) if you contact me via the website. If you choose to send a CV to me before we have entered into a formal agreement, your data will be stored safely either physically in a locked cabinet, or online in a password-protected file.

  • Further data such as home address and personal information relevant to the work we complete together is only requested after you have entered into a formal agreement to work with me.


How do we collect your data?

You directly provide Making Careers Work with all of the data we collect. We collect data and process data when you:

  • Complete the contact form on the website.

  • Voluntarily complete a client questionnaire as part of the formal registration process (not linked to the website).

  • Use or view our website via your browser’s cookies.

  • CV or job application data if provided as part of our work together.

  • Coaching notes taken during our sessions which are used as the basis for summary documents and to track progress.

  • No data is bought from, or sold to, any third-party organisations.



How will we use your data?

Making Careers Work collects your data so that we can:

  • Contact you and track progress throughout the duration of our working relationship

  • Email you occasionally with updates we think you might be interested in.



How do we store your data?

Our Company securely stores your written data at 39 High Street, TW12 1NB, in a locked filing cabinet.

Making Careers Work will keep your written data for two years after the last contact with you. Once this time period has expired, we will delete your data by shredding and disposing of all written documentation pertaining to you.

Any soft copies of your files will also be deleted from online files two years after our last contact.

If for any reason you would like your file to be maintained for longer, please let me know and I can retain it in a secure archived file.




Making Careers Work may send you very occasional information about updates and services of ours that we think you might like. We do not sell or give your data to any other organisations under any circumstances (unless expressly requested by you – see data protection rights below)


If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Making Careers Work from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please click here.


What are your data protection rights?

Making Careers Work would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request Making Careers Work for copies of your personal data. We may charge you a small fee for this service.

  • The right to rectification – You have the right to request that Making Careers Work corrects any information you believe is inaccurate. You also have the right to request Making Careers Work to complete the information you believe is incomplete.

  • The right to erasure – You have the right to request that Making Careers Work erases your personal data, under certain conditions.

  • The right to restrict processing – You have the right to request that Making Careers Work restrict the processing of your personal data, under certain conditions.

  • The right to object to processing – You have the right to object to Making Careers Work’s processing of your personal data, under certain conditions.

  • The right to data portability – You have the right to request that Making Careers Work transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.


Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. For further information, visit

How do we use cookies?

Making Careers Work uses cookies only to monitor the performance, operation and effectiveness of the platform and to ensure that it is secure and safe. We do not collect any personal information or data through cookies on this site.

Privacy policies of other websites

The Making Careers Work website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.



Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 7th August 2020.


How to contact us

If you have any questions about Making Careers Work’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.



How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Making Careers Work has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.